I have sort of backed into doing some communications consulting for the nonprofit organizations that are my advocacy technical assistance clients.
With the obvious (and repeated) caveat that I’m not a communications consultant.
I come to the study and practice of strategic communications only through the window of wanting to be as good as possible at convincing people to do what it is that I
know believe really needs to be done.
I’m always learning and, I hope, improving.
And the organizations with which I work need to get better at communicating what they know, too, so message development and storytelling and integration of communications channels into a coherent campaign become part of how we work together.
I’m almost entirely self-taught, though, largely by trial and error, so it’s really reassuring when the experts’ advice aligns with my approach.
Except that I, like the commenter here, take issue with the characterization of this deliberate communications effort as ‘dumbing down’ your message. That runs entirely counter to what we’re trying to convey with advocacy-related communication: that we are all in this together, and that ‘my’ issue is just as much yours, as a result.
But I do appreciate the articulation of the primary objective of an organization’s communication as motivating others; in advocacy, we don’t necessarily need to win every argument or explain every detail.
We just need to get people to care enough to take the action that should lead us to a solution.
Because I’m such a novice, really, at all this communications work, I’m really eager to hear from others in the nonprofit world about what they need most to build communications capacity.
I have conducted storytelling trainings, helped advocates build message boxes, roleplayed media interviews, critiqued public presentations, drafted op-eds and letters to the editor, written press releases, and built campaign message ‘toolboxes’.
Certainly, the organizations with which I work are seeing some results, although I would never deign to take credit for their advances.
But what are your areas of greatest need, when it comes to equipping yourself for this particular part of your advocacy task–communicating with others about what you need them to do and why? Do you see your challenge as ‘dumbing down’ your message? If not, how do you view the core of this work? And what would help you get there?