As I’ve discussed here before, one of the great challenges facing nonprofit organizations trying to integrate organizing and advocacy into their social service work (and, especially trying to get foundation or other outside funding to do that work) is in defining ‘success’ in the advocacy/organizing context and measuring the extent to which agency actions can be credited for that same success.
And this is a problem. It’s a problem because not all advocacy and organizing is very worthwhile, and the really effective work needs to rise to the top, just as in any activity in which nonprofit organizations engage. And it’s a problem because many donors use (in my opinion) the rather nebulous nature of outcome tracking in social change as an excuse not to fund it, which means fewer resources for this really vital work. And it’s a problem because we can’t maximally learn from what others are doing well (and not) if we don’t have common terms, common benchmarks, and a common mechanism for sharing and, then, building on, that collective knowledge.
So I’ve been doing a lot of reading about assessment in advocacy and organizing; I’ve talked with folks at some of the foundations and consulting firms around the country that are most advanced in this, and I’ve reflected on my own experiences as an advocate participating in evaluations. I have found a couple of resources that I think are really worth sharing, and I hope that they, and my reflections shared here, will be helpful to you as you set out to not only do social change work (yay! yay!) but also to do it intentionally well, to be strategic about how to assess it, and to then freely disseminate your results with would-be disciples.
When I was on the strategy committee of the Coalition for Comprehensive Immigration Reform, we participated in a pretty intense evaluation of our organizing and advocacy with Innovation Network. Recently, when I was on their website, I was totally blown away by the depth and breadth of resources that they have available for free. They are outstanding: online tools for setting benchmarks and conducting evaluations, a regular newsletter on evaluating advocacy, literature on the emerging field of evaluation, and more. It’s awesome, and all you have to do is register (for free). Check it out.
I also read through almost 80 pages of a pretty comprehensive report by the California Endowment (it’s good, but I don’t expect anyone else to want to wade through it–I did link to them below, in case you are interested). There are some good resources at the back of each report, though, so you might want to check those out–some online tools (many of which are also linked at innonet) and some literature. Here are my thoughts in reading through it, and thinking a lot over the past several days about this dilemma and how advocates and donors can work through it together.
Advocates speak out on advocacy evaluation
photo credit, Michael Lokner, via Flickr
A missing piece in the discussion of advocacy evaluation has been the voices of advocates themselves. Too busy changing the world to be included in the discussion about how we measure those change efforts, the conversation has been happening almost behind their/our backs, and I was really glad to see this report, spearheaded by the Atlantic Philanthropies and Annie E. Casey Foundation, two of the leading philanthropic voices on social change, and, it turns out, evaluation of the same.
The purpose of this report is to provide nonprofit advocates with a platform to discuss their experiences with advocacy evaluation and to open communication with evaluators and donors about how to improve the enterprise. It opens, though, with the results of a survey of more than 200 advocacy grantees of some of the leading foundations in advocacy, and those results are themselves instructive for forming a portrait of the status of nonprofit advocacy.
Not surprisingly, only 25% of respondents have ever evaluated their advocacy. Even fewer of those have had the assistance of an external evaluator (which is significant given the limited experience of many nonprofit types in doing systematic evaluation of any kind)–only 17% of the total sample. Of course, I also question how useful the exchange with the external evaluators has been for advocates; anyone who has participated in an independent evaluation knows that evaluators vary in their willingness to actively engage program leaders in the process and shape a product that will meet the agency’s needs.
Sixty percent of nonprofit advocates are working within organizations with budgets less than $1 million annually; fully half have budgets less than $500,000/year. More than half of respondents, furthermore, dedicate fewer than half of their resources to advocacy, with smaller organizations more likely to be ‘purely’ advocacy. Human services are the most common advocacy priority of the respondents, at 40%. Advocates are mostly engaged in state, local, and regional work; only 21% are substantially working on national advocacy. That’s interesting, I think, not surprising, given the logistical and political challenges of impacting Congress, but rather discouraging given the rich possibilities of effective congressional advocacy.
Advocates are overwhelmingly focused on legislative advocacy (56%). This appears to include a strong grassroots lobbying component, though, with 47% citing participation in community organizing also. Only 12% are working on judicial strategies and only 5% on administrative/regulatory advocacy. That echoes what I often hear from nonprofit leaders when we talk about advocacy; they tend to think legislative work first and foremost and are often surprised and even confused when I talk about other types of engagement as ‘advocacy’. One of the findings that most resonated with me was that, despite the preference for legislative advocacy, only 22% of advocates judged legislative work as the most effective strategy!
Important for me as I continue exploring my consulting work with nonprofit organizations was the statement that research and communications assistance are the capacities that advocates view as most lacking. That surprised me, because I would think that those tools would be easiest to find from other sources, and it has caused me to rethink somewhat what I need to be discussing with nonprofit leaders.
As far as actual advocacy evaluation, those advocates that have done it note that it has helped them to refine their strategies, make the case for more funding, and pursue staffing changes. They point to lack of resources for evaluation, obviously, as a barrier, but also the need for better interim goals and an attitude that sees evaluation as a capacity-building tool rather than a punitive audit.
As the report states, the field of advocacy evaluation was virtually nonexistent not even 10 years ago and is now developing rather dramatically. The authors conclude by calling for advocacy evaluation to help advocates better change the world. In the race towards justice, they say, we need to know when to sprint and when to save our strength, and good advocacy evaluation can help us reach the finish line.
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Posted in Analysis and Commentary
Tagged advocacy, evaluation, foundations, nonprofit organizations